Privacy Policy

At xora CBT, accessible from https://www.xoranigeria.com, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by xora CBT and how we use it.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City.
• Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
• Student Data: Schools using our platform may upload student information including names, roll numbers, and academic records. We process this data strictly on behalf of the school and do not use it for marketing purposes.

2. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

3. Data Retention

xora CBT will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement standard security measures including SSL encryption and secure database storage.

5. Proctoring & Camera Access

Our platform uses webcam proctoring features to ensure exam integrity.

• Consent: Camera access is only activated with explicit user permission during an exam session.
• Usage: Images or video streams are used solely for the purpose of verifying the identity of the student and monitoring for suspicious behavior during the exam.
• Storage: Proctoring data is stored securely and is only accessible to authorized school administrators and teachers. It is automatically deleted after a set retention period.

6. Third-Party Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Children's Privacy

Our Service is used by schools and may be used by students under the age of 18. We rely on schools to obtain necessary parental consent for students to use our platform. We do not knowingly collect personally identifiable information from anyone under the age of 18 without school or parental authorization.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: support@xoranigeria.com